Cancellation Policy

This Cancellation Policy explains how cancellation and change requests may be handled when you use the CarRental Reservations website, submit a car rental enquiry, or request booking-related assistance.

CarRental Reservations is an independent car rental assistance agency. We are not affiliated with Hertz, Avis, Budget, Alamo, Enterprise, or any rental company.

Submitting an enquiry through this website does not automatically create a confirmed reservation.

If you submitted only a request and no booking has been confirmed, you may contact us to stop follow-up communication about that request.

If a rental arrangement is confirmed through a third-party rental provider, cancellation rules may depend on that provider's terms, selected rate type, pickup location, vehicle category, and timing of the request.

Some rental arrangements may allow free cancellation within a stated period, while others may be non-refundable, partially refundable, or subject to fees.

Changes to pickup location, pickup date, drop-off date, pickup time, driver details, or vehicle category may affect price and availability.

A change request may be treated as a new quote or new booking depending on provider rules and availability.

CarRental Reservations may assist with cancellation or amendment enquiries, but we cannot guarantee approval, fee waivers, refund eligibility, vehicle availability, or processing time.

Final cancellation decisions may rest with the applicable rental provider or payment processor.

All trademarks belong to their respective owners. Brand names are used for informational/comparison purposes only and do not imply affiliation.

For cancellation or change assistance related to a request submitted on this website, contact CarRental Reservations at 1-(855) 898-9021 or email support@carrentalreservations.com.